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New Library System: Q&A

Questions & Answers

PRIMO Q&A

How do I log into Primo?

Faculty - Click the 'Try Primo' tab above. From there you will land on the Moore Library Primo page. Click 'Sign In' at the top right of the page. You will be prompted to enter your EagleLinks username and password. From there, you are free to conduct multiple types of searches or view your 'Library Card' (library account) by clicking on your name in the top right hand corner. Note: The 14-digit barcode is still required, especially for ILL services.

Students - You will follow the same instructions as Faculty. However, you will need to complete the form found HERE first. This is a temporary measure. Starting with the Fall 2024 semester, your library access will be updated automatically through your active course Registration and EagleLinks account with IT.  

General Q&A

What is the purpose of this change?

Moore Library is dedicated to providing our patrons with outstanding programs and services that make resource access and use as easy as possible, In that vein, the new system will improve search functionality, retrieval of information, and access to knowledge on the CSU campus as well as facilitate the enhanced integration of services across University System of Maryland Institutions and affiliated member libraries. The current system, Aleph, has been in place since 2003. The vendor of this outdated system is no longer developing if it is not the focus of their innovation efforts. 

What are the benefits of this change?

The new library search interface will change how our existing library search platform/catalog looks and functions. The new interface will allow for better access and management of Moore Library's print, electronic, and digital collections as well as improved discovery of items across all USMAI institutions.

Other enhanced features include:

  • Enhanced Experience: Better integration of the library’s collections along with improved and expanded search capabilities.
  • Faster: Save time by searching almost all of the library’s collections and beyond in one simple search.
  • More Discovery: Explore and learn through automatic recommendations, virtual title browsing, and citation trails.
  • Personalized Search Experience: Log in to save your research preferences. Save your items in your account and easily export records to citation management systems.
  • On-the-Go: Improved mobile user interface allows researchers to search on their favorite mobile devices.

What does this change mean for Moore Library patrons?

All library users will need to adapt their library research methods to using the new interface and its functions. Your library account information will transfer to the new system, but there will be a new online interface for viewing your account. The Moore Library website will also update in order to reflect these changes. Although the new system will be fairly easy to use and is user-friendly, library staff is here to help make the transition as smooth as possible.

  • Faculty and staff will need to review any library-related urls or links used in preparing coursework in general, and Blackboard course environments specifically. Contact library staff in order to address any needed updates. Also, any requests for Course Reserve/textbook purchases should be submitted in July to ensure availability for the start of fall classes.  
  • Students taking classes in Summer 2024 must use the new system. We recommend working with reference librarians during this time of transition with any questions you may have. 
  • Everyone is urged to familiarize themselves with the new system and to take advantage of training opportunities when they are available. Stating in July, tutorials and user forums will be planned to make this transition easier.

How will this change impact how I prepare for the final weeks of class?

  • There may be service interruptions that could impact how you prepare for finals. Any changes will be announced.
  • If you have items on loan from Coppin or other institutions, please renew them by May 8 to ensure the due dates are updated for the shift.
  • Starting May 17, 2024, all circulation transactions will be processed using an offline service.  At this time, patron place holds (ordering from other schools) may be reduced or interrupted. Any changes will be announced.
  • Your access to electronic resources (EBSCO, ProQuest, databases, etc.) will not be effected.